The specialization comprises (40 hours) the following items spread over 5 teaching days.

Lesson day 1 (4 + 4 hours)

1. Specific features of mediation in Social Affairs
2. From ‘Contacting to Contracting’ (assignment interviews, quotation construction, etc.)

Lesson day 2 (4 + 4 hours)

1. Labor law Individual and collective
2. Conciliation procedure at the labor court and mediation
3. Social security and social integration

Lesson day 3 (4 + 4 hours)

1. Conflict management and consultative bodies in organizations
   • Organizational structure
   • Labor dispute
2. Forms of conflict resolution in organizations
   • Preventive conflict policy
   • Curative
3. Extraordinary situations

Lesson day 4 (4 + 4 hours)

1. International and multicultural mediation
2. Social mediation via digital platforms
3. Role-playing and specific tools and interventions

Lesson day 5 (4 + 4 hours)

1. Group dynamics
2. Role-playing and specific tools and interventions

Academic Year 2021 – 2022                

Cost: 1980€ (incl. VAT + teaching materials)

During our courses we provide a sandwich lunch as standard

Participants in the basic mediation module at People Interaction enjoy a discount of 10%

With a 10% discount, the participation price is € 1782 (incl. VAT + teaching materials)

For self-employed persons and companies, this training is eligible for the SME portfolio*

*Prepayment of                                     409.3 Euro
Eligible for SME:                                 1372.7 Euro
Of which to be paid yourself:                960.9 Euro
Belgian government subsidizes:           411.8 Euro

Personal contribution is therefore:     1370.2 Euro

Become a member of the People Interaction Aftercare program and enjoy a 10% discount on these (and other) courses!
Questions? Mail info@peopleinteraction.be

This training is accredited by:

• Belgian Federal Mediation Commission

Effectiveness of learning is determined by:

1. 10% is induced by knowledge transfer.
   This is the classic way of teaching.
   The mediation course offers the required knowledge (legal, sociological and psychological insights) and skills (communication, negotiation)
2. 20% is induced by practicing the theory with feedback. Examples include case discussions and role plays.
   The mediation training ensures extensive and intensive discussion of the experience gained through extensive case discussions and role plays.
3. 70% is induced and therefore effectively integrated and applied by applying ‘on the job’ with guidance and appropriate feedback.
   Within the framework of intervision, supervision and continuous training, the opportunity is offered to discuss, evaluate and deepen experiences from one’s own practice.